About us

About Employment Skills and Training

In 2024, Serco Employability Services division integrated with Serco Skills & Training Services (STS) to create a new division: Employment, Skills and Training (EST). 

Our vision

“Every individual, regardless of their background, leaves our programmes with the skills, motivation and tools to permanently improve their lives.”

With over 20 years’ experience through the delivery of employment support and skills development contracts, our learnings have helped us understand what a successful operation of the contracts in this sector requires.

We offer an integrated, innovative, and effective employability and skills solutions which supports individuals back into work, grows and strengthens the economy, and has a positive impact on society. 

We are committed to delivering end-to-end solutions that meet the needs of both individuals and commissioners.

We aim to deliver sustainable success in the employment, skills and training sectors, with a thriving operation powered by great people and technology-enabled tools and be recognised for making a real difference to the communities we serve.

Employability

We are delighted to continue working with the Department for Work and Pensions to deliver the Restart Scheme in Wales and West Central England, supporting eligible individuals to find jobs in their local area. 

We comprehensively assess participants’ needs and motivations using our evidence-based employability model and work with our network of trusted providers and partners to help break down barriers to work.  

Continuous improvement is at the heart of what we do and through the development of our Centre of Excellence, we use data and research to create evidence-based practice which drives positive outcomes.   

We are proud to have delivered the Restart Scheme contract since June 2021

Skills & Training Services

Understanding the importance of professional growth in today’s competitive environment, Serco Skills & Training Services offers a diverse range of programmes that cater to various industries and sectors including Apprenticeships, Skills Bootcamps, and Commercial courses. 

 

Businesses can enrol their employees onto these programmes to ensure they stay ahead of technological advancements and regulatory changes, while individuals can study topics that help them achieve their personal career goals. Our courses focus on the following areas: 

Education

We offer national programmes for School Leaders and Business Managers, drawing on extensive experience with senior educational figures. 

Business, Management and Leadership

Our programmes cater to managers and leaders across all sectors, targeting both new and aspiring individuals as well as experienced ones without formal qualifications. 

Environmental/Sustainability

We provide training programmes on sustainability for all sectors, equipping the workforce with the necessary skills and knowledge for the green economy transition. 

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