Cookie policy

Date last updated: 28th October 2025

This website (https://est-serco.com/) uses cookies and similar technologies to help us provide you with the best experience and measure the performance of the website.

  1. Cookies are small text files placed or sent to your computer or devices by websites to make your experience more efficient. They can enable, for example, a site to recognise your device so you do not have to give the same information several times during one session, recognise that you may already have given a username and password and could allow us to see what pages you have visited within our site. 

The law states that strictly necessary cookies can be stored on your device for the operation of the site. For all other types of cookies your consent is required. Without strictly necessary cookies basic functions including the site search and news filter will not work.

The different types of cookies we use are listed below. Please be aware that not consenting to cookies may impact on the functionality of serco.com. However, you are, at any time, able to withdraw your consent by updating your cookie preferences, you can do this from here Cookies Settings or at any time by selecting the cookie settings button (shown below) which will always be visible at the bottom left of the website.

Cookie List

Below we have listed out the cookies that we use on this website, what they are used for and when they expire​. Our website is scanned regularly using OneTrust (our cookie consent management provider) to maintain this list. We classify cookies in the following categories: Strictly necessary, Performance and, Targeting. All cookies apart from those that are strictly necessary are automatically blocked until you have provided consent – this will mean for example that a video will not appear or work if Functional cookies are not accepted.

Strictly Necessary Cookies

Cookie Subgroup
Cookies
Cookies used
Lifespan

wordpress_test_cookie

First Party

Session

Functional Cookies

Cookie Subgroup
Cookies
Cookies used
Lifespan
Function

wpEmojiSettingsSupports

First Party

Session

Store browser details

wp-settings-*

First Party

Persistent

Store user preferences

wp-settings-time-*

First Party

1 Year

Store user preferences

wp_lang

First Party

Session

Store language settings

cmplz_functional

First Party

365 Days

Store cookie consent preferences

cmplz_statistics

First Party

365 Days

Store cookie consent preferences

cmplz_preferences

First Party

365 Days

Store cookie consent preferences

cmplz_marketing

First Party

365 Days

Store cookie consent preferences

cmplz_banner-status

First Party

365 Days

Store if the cookie banner has been dismissed

cmplz_saved_categories

First Party

365 Days

Store cookie consent preferences

cmplz_saved_services

First Party

365 Days

Store cookie consent preferences

Performance Cookies

Cookie Subgroup
Cookies
Cookies used
Lifespan
Function

_ga

First Party

730 Days

Identifies and tracks the same user across multiple browsing sessions

_gid

First Party

1 Day

Identifies and tracks the same user across multiple browsing sessions

Targeting Cookies

Cookie Subgroup
Cookies
Cookies used
Lifespan
Function

_gat_gtag_xxxxxxxxxxxxxx

First Party

A few seconds

Used to throttle request rate (limit the collection of data on high traffic sites)

 

Third party Cookies

We may use third-party technologies, or we may link to third party websites from our own site or we may embed their contents on our pages to enhance your browsing experience (videos, web traffic data, etc) or offer services. The third party may also place cookies on your device.

You should check the relevant third-party website for more information. Our privacy notice and cookies statement apply only to information collected by or on behalf of Serco. If you go to another website, you should read their privacy notice and cookies policy before you provide them any personal details.

Third party Cookies:

To find out more about cookies, including comprehensive information on how to see what cookies have been set and how to change cookies setting on a wide variety of platform, visit www.aboutcookies.org or www.allaboutcookies.org.

You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of Google Analytics tracking across all websites you can download the Google Analytics opt-out browser extension by visiting https://tools.google.com/dlpage/gaoptout

Information about who we are, how we process your data and how to contact us can be found in our Privacy Notice.

This cookie statement is reviewed annually.

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