When Chanel-Monet joined the Restart Scheme in November 2024, she had been unemployed for eight months after her seasonal role at Amazon ended. It was a challenging time, but she came to the Restart Scheme with optimism, hoping the support and resources could help her get back on track.
Chanel-Monet didn’t face major barriers but needed help presenting herself and highlighting her skills in interviews. From the start, her adviser from Ingeus, Tia, provided guidance and encouragement through regular one-to-one meetings, helping her stay focused and motivated. Chanel-Monet was job-ready but wanted a role that matched her skills and ambitions.
During CV profiling, Tia noticed that Chanel-Monet was underselling herself. Her background was impressive, with experience in teaching and financial investment. Together, they worked on refining her CV and job search strategy to highlight her strengths and transferable skills.
Then came a turning point. Tia spotted an opening for a Restart Scheme Adviser at Ingeus and shared it with Chanel-Monet. With renewed confidence and tailored support, she applied and was successful. In November 2024, Chanel-Monet started her new role, helping others on their journey back into work.
Nine months later, another opportunity at Ingeus came up, an Employability Trainer position, perfectly suited to her teaching background. Backed by her manager’s support and her own determination, Chanel-Monet prepared thoroughly and interviewed for the role in November 2025. Competing against strong candidates, her hard work paid off and she got the promotion.
Reflecting on her journey, Chanel-Monet said: “My journey back into employment has been nothing short of amazing. My goal was to find a role where I could help people and make a lasting difference, and I’ve found that with the Restart Scheme.”
Chanel-Monet’s story shows how the right support and self-belief can turn setbacks into success.
